Terms & Condition

Last updated on 28/02/2025

Terms of Use

• This website and retail operations are managed and operated by Hastmilap Pvt. Ltd., trading as ASPIRI.
• Throughout these Terms, the terms "we", "us", and "our" refer to ASPIRI.
• ASPIRI provides its website, in-store services, and all related information, tools, and services to you, the customer, subject to your acceptance of all terms, conditions, policies, and notices stated here.
• By visiting our website, making a purchase in-store or online, or engaging with our services, you agree to comply with and be bound by these Terms of Use (“Terms”).
• These Terms apply to all users, including browsers, customers, vendors, merchants, and contributors of content.
• If you do not agree to these Terms, please do not access our website, make purchases, or use our services.
• We reserve the right to update or modify these Terms at any time by posting changes on our website. Your continued use of our website or retail services after any changes constitutes acceptance of those changes.

1. Eligibility & Usage

• You must be at least 18 years of age or the legal age of majority in your jurisdiction to make purchases.
• If purchasing on behalf of a minor, you confirm you have the legal right to do so.
• You may not use our products or services for any unlawful purpose or in violation of applicable laws.
• Any attempt to misuse our services or website, including transmitting viruses or harmful code, will result in immediate termination of service.

2. General Conditions

• We reserve the right to refuse service to anyone, at any time, for any reason.
• Content (excluding payment information) may be transferred over various networks and may be adapted to technical requirements. Payment information is always encrypted.
• You agree not to reproduce, duplicate, sell, or exploit any portion of our services or content without our written permission.

3. Product & Service Information

• We strive to ensure accuracy in product descriptions, pricing, and images, but we do not guarantee that all details will be error-free.
• Product colours may vary slightly due to screen/display settings.
• All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
• For custom or personalised orders, returns or cancellations may not be accepted once production has begun.

4. Pricing & Payments

• Prices are subject to change without notice.
• All transactions must be made in the currency specified on our website or at the retail store.
• We reserve the right to refuse or cancel any order suspected of fraudulent activity.

5. Retail Purchase Terms

• In-store purchases follow the same product warranties and return policies as online purchases unless otherwise stated.
• Special orders or custom pieces require advance payment as agreed at the time of order.
• We are not responsible for delays caused by suppliers, shipping carriers, or unforeseen events.

6. Accuracy of Account Information

• You agree to provide current, complete, and accurate purchase and account details.
• It is your responsibility to promptly update information so we can complete transactions and contact you if needed.

7. Returns, Exchanges & Repairs

• Returns and Refunds are subject to our Returns & Refunds Policy, available on our website and in-store.
• Lifetime Exchange & Buyback and repair terms for ASPIRI jewellery are covered under our Exchange & Buy-Back Policies.

8. Third-Party Links & Services

• Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.
• Any dealings with third parties are solely between you and the third party.

9. User Comments & Feedback

• By submitting suggestions, reviews, or creative ideas, you grant ASPIRI the right to use them without restriction, compensation, or obligation.
• You must not submit unlawful, defamatory, or harmful content.

10. Intellectual Property

• All designs, images, product descriptions, branding, and content are the property of ASPIRI or its licensors.
• You may not copy, reproduce, or distribute any material without written permission.

11. Prohibited Uses

You may not use our services:

• For illegal purposes.
• To infringe upon intellectual property rights.
• To transmit malicious code.
• To harass, abuse, or harm others.
• To engage in fraud or misleading activity.

12. Disclaimer of Warranties

• Our products and services are provided “as is” and “as available,” except where expressly stated in our warranty policies.
• We do not guarantee uninterrupted or error-free service.

13. Limitation of Liability

• ASPIRI shall not be liable for indirect, incidental, or consequential damages arising from the use of our services or products.
• Our liability is limited to the maximum extent permitted by law.

14. Indemnification

• You agree to indemnify and hold ASPIRI, its affiliates, employees, and partners harmless from any claims arising from your breach of these Terms or applicable laws.

15. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.

16. Contact Information

• 📧 [Insert Customer Care Email]
• 📞 [Insert Customer Care Number]

17. Consent to Communication

• By using our services, you consent to receive communications via SMS, email, phone calls, and other channels for transactional, promotional, and service-related purposes, in compliance with applicable laws.