Privacy Policy

Last Updated: 25 December 2025

Aspiri LLP (“Aspiri”, “we”, “us”, or “our”) is a Limited Liability Partnership engaged in the retail and online sale of jewelry and related services under the brand name “ASPIRI”. For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023, Aspiri LLP is the Data Fiduciary responsible for the collection and processing of personal data.

This Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of personal data collected through:

• Our website https://www.aspiri.in (“Platform”)
• Physical ASPIRI retail stores across India
• Try-at-Home services
• Customer support, marketing, sales, and grievance channels

We are committed to safeguarding your personal data and complying with applicable Indian laws, including the Information Technology Act, 2000, SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

By accessing or using our services, you agree to the practices described in this Policy.

1. Definitions (DPDP Act Alignment)

• Data Principal: The individual whose personal data is collected
• Data Fiduciary: Aspiri LLP
• Personal Data: Any data about an identifiable individual
• Processing: Any operation performed on personal data including collection, storage, use, sharing, or deletion

2.Information We Collect

2.1 Personal Information Provided by You

We may collect the following personal data when you interact with us online or offline:

• First and last name
• Email address
• Mobile number
• Residential and delivery address
• PIN / ZIP code
• Demographic details such as:

- Age
- Gender
- Date of birth
- Anniversary and special dates

• Feedback, preferences, reviews, queries, and survey responses

2.2 Automatically Collected Information

When you visit or use the Platform, we may automatically collect:

• IP address
• Device type, browser type, and operating system
• Network carrier
• Location data
• Domain server details
• Pages visited, links clicked, browsing duration
• Products viewed, added to cart, or wish-listed

2.3 Payment & Transaction Data

For purchases made online or offline, we may collect:

• Billing and shipping details
• Payment method details
• Bank or card identifiers (processed securely via authorized payment gateways)Aspiri does not store complete card details on its servers.

2.4 In-Store & Try-at-Home Data

We may collect data through:

• BTry-at-Home bookings (address, contact details, identity verification where applicable)
• In-store purchases and consultations
• CCTV surveillance at retail stores for security, safety, and fraud prevention
• Sales executive-assisted order placements

CCTV footage is used strictly for security, safety, audit, and fraud prevention purposes and is retained for a limited duration unless required for investigation or legal compliance.

2.5 Promotional, Scheme & Loyalty Data

Additional information may be collected if you participate in:

• Gold saving schemes
• Contests, promotions, or campaigns
• Loyalty programs
• Feedback, complaints, or grievance submissions

3. Purpose of Data Processing

We process personal data strictly for lawful purposes, including:

• Order processing and fulfillment
• Try-at-Home and in-store services
• Customer support and grievance handling
• Account creation and management
• Marketing communications (subject to consent)
• Analytics and service improvement
• Fraud detection and security
• Legal, regulatory, and compliance obligations

Processing is based on:

• Consent of the Data Principal
• Performance of a lawful contract
• Compliance with legal obligations
• Legitimate uses permitted under the DPDP Act, 2023

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality
• Personalize content and offers
• Understand user behavior
• Measure campaign effectiveness

You may manage cookies via your browser settings. Disabling cookies may impact certain features.

5. Disclosure & Sharing of Personal Data

We may share personal data on a need-to-know basis with:

• IT and website hosting partners
• Payment gateway providers
• Logistics and delivery partners
• CRM, analytics, and marketing vendors
• Customer support service providers

All third parties are contractually obligated to protect personal data and use it only for authorized purposes.

We may disclose personal data if required by law, court order, or government authority.We do not sell personal data to third parties for independent market

6. Cross-Border Data Transfers

Certain service providers or systems may process data outside India. In such cases, we ensure appropriate contractual, technical, and organizational safeguards in compliance with applicable Indian data protection laws.

7. Children’s Privacy

Our services are not directed at individuals under 18 years of age.We do not knowingly collect personal data of minors. If identified, such data will be deleted promptly.

8. Your Rights as a Data Principal (DPDP Act)

You have the right to:

• You have the right to:
• Request correction or updating of inaccurate data
• Withdraw consent at any time
• Request deletion of personal data
• Nominate another person to exercise rights in case of incapacity

Requests may be sent to:
✉ customerservice@aspiri.in
(Use subject line: “DPDP Request”)

Withdrawal of consent may result in restricted access to certain services.Requests will be responded to within timelines prescribed under applicable law.

9. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this Policy or as required under applicable laws.

10. Security Measures

We implement reasonable technical and organizational security measures to protect personal data from unauthorized access, misuse, or loss. However, no system is completely secure

11. Marketing Communication & Opt-Out

You may receive promotional communications via email, SMS, WhatsApp, or calls based on your consent. You may opt out of non-essential communications at any time.

12. Account Deactivation

You may temporarily deactivate your ASPIRI account. During deactivation, access to order history, schemes, credits, and personalized services will be unavailable.

13. Account Deletion

You may request permanent deletion of your account. Upon deletion:

• All associated data and benefits will be removed
• Loyalty points, schemes, vouchers, and credits will be forfeited
• Re-registration using the same credentials may not be permitted

Deletion may be delayed if orders, payments, or disputes are pending.

14. Grievance Officer

• Name: Mr. Ketan Kikani
• Email: grievance@aspiri.in

Registered Office:
Aspiri LLP
(As per MCA records)

Customer Support:
customerservice@aspiri.in
+91 95127 71000
Monday to Saturday | 10:00 AM – 5:00 PM